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Understanding the Bill of Lading

The most important document in your shipment.

What it is

The bill of lading (BOL) is the receipt and inspection report signed at pickup and delivery.

At pickup

Walk around the car with the driver and confirm every noted mark is accurate before signing.

At delivery

Inspect in good light before signing. Note any new damage on the BOL itself—this is essential for any claim.

Keep your copy

Save the BOL with your photos until you're satisfied with the delivery.

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