Frequently Asked Questions
Everything you need to know before you ship.
Frequently asked questions
How far in advance should I book?
Two to three weeks is ideal for the best rate and pickup window. We can often arrange pickup within a few days, and expedited service is available.
Do I have to be present at pickup and delivery?
Someone over 18 with the keys must be present to sign the bill of lading. It doesn't have to be you.
Can I put personal items in my car?
We advise against it. Carriers are not licensed to transport household goods, and items aren't covered by cargo insurance.
Is my vehicle insured during transport?
Yes. Every carrier we use carries active cargo insurance. Ask us for a certificate of insurance.
How do I pay?
Most bookings require a small deposit, with the balance paid to the driver at delivery. We'll explain payment terms before you commit.
Can you ship a car that doesn't run?
Yes, as long as it rolls, steers and brakes. Let us know at booking so we assign a carrier with a winch.
What areas do you serve?
We're based in downtown Fresno and serve the entire Central Valley, including Clovis, Sanger, Selma, Kerman, Madera, Fowler, Kingsburg, Reedley and Parlier—shipping to all 48 contiguous states.
What are your hours?
Monday–Friday 5am–6pm PST, Saturday 5am–3pm PST. Closed Sunday.